Frequently Asked Questions

The calculation of an electrical bill in residential cooperative buildings in New York City is usually based upon the current Consolidated Edison Company Service Classification SC-1.  This is the exact same rate charged to any residential customer that is directly metered by the Con Edison Company.  To fully understand the charges, an understanding of the various items used in the calculation of the monthly bills is necessary.  The following description of the terms and items will explain the components used in the calculation of the monthly charges.

Energy Charge – Energy is measured in kilowatt hours (Kwhs).  This charge is for the actual usage of electricity for a period of time, usually one month.  ie. watts X hours divided by 1,000 = kilowatt hours.  10 – 100 watt lamps burning for 10 hours = 10,000 watt hours or 10 kilowatt hours (10 Kwhs).  The Energy Charge is broken down into four separate components:

  1. Market Supply (or Commodity portion [COM]),
  2. Monthly Adjustment,
  3. Transmission, and
  4. Distribution

Parts (2), (3), and (4) equal the Delivery portion [T&D].  The Utility Company has a different rate each month.  The actual rate charged is a proration of the number of days of each month in the billing period.

Customer Charge – There is a charge per month, regardless of the amount of usage.  This charge is to cover the cost of reading the meter and billing of the account and is part of the Delivery portion of the bill.  This is not to be confused with a minimum charge for a specific consumption or usage, but is a charge added to the billing for the actual use indicated on the meter.  This charge varies every month based upon the number of days in the billing period.

System Benefit Charge – The System Benefit Charge is a charge used to help relieve Con Edison of its stranded costs before New York State insisted they sell their generating plants for the purposes of electric deregulation.  This charge is determined by multiplying the system benefit factor by the Kwhs used in the billing period and is a part of the Commodity portion of the bill.

“MSC” & “MAC” Adjustment Factor – The adjustment factor (charge or credit) is based upon the monthly cost of fuel purchased by the Utility Company as well as the cost for purchasing power from other Utilities during periods of high use by the customers.  The “MSC” Adjustment is applied to the commodity portion of the bill and the “MAC” Adjustment is applied to the delivery portion of the bill.  This charge or credit  is determined by adding the two adjustment factors together and multiplying by the kilowatt hours (Kwhs) used in the billing period.  The changing adjustments are determined monthly by Con Edison and can be either a charge (+) or a credit (-).

Rate Adjustment – The rate adjustment is based upon the taxes that the Utility Company must pay to the City of New York and the State of New York for their operation and is also known as the Gross Receipts Tax.  There are two different factors of this adjustment: one applied to the commodity portions of the bill and one applied to the delivery portions of the bill.  This adjustment will vary periodically.
Sales Tax – The last item used in calculating the bill is the sales tax which is currently 4.5% of the sum of all components listed above, for residential customers.

All residential meters are accumulative which means that the previous reading is subtracted from the present reading and the difference is the amount used during the billing period.  The meters measure the energy consumed in kilowatt hours (Kwhs).  There are basically three methods of acquiring meter readings:

  1. Physically reading meter dials (from right to left),
  2. Physically reading a digital register, or
  3. Downloading meter readings via computer telecommunications.

The first two methods require a meter reader, of course, and, therefore, are more prone to human error, but the hand-held recording devices they use are programmed to alert the meter reader if the reading entered does not fall within certain parameters and he must double-check his reading. The hand-held computer will not allow the meter reader to move on to the next meter reading until the parameters are satisfied or overridden, keeping reading errors to a minimum.

The last method of downloading the meter readings over a phone line (or dedicated line) are digitally transferred and the readings are error-free. This last method is basically infallible of recording an erroneous reading.

Bay City Metering only sells “utility-grade” meters. This means that the meter we install is the same quality of meter used by the Utility Company to meter the entire property. Electric meters are more dependable than electric clocks and in our testing over the years of more than four thousand (4,000) meters, not one has been found to be operating fast. Some meters have been found to be dragging or jamming, but even this has been rarely found. Meters are accurate and remain that way for many, many years.
The only information Bay City Metering knows about your usage is what shows on the meter servicing your apartment. We do not sell electricity to your Corporation, as the Utility Company sells the electricity to your Corporation at the Bulk Master Metering Rate. Bay City Metering is only a service hired to read the meters and prepare the monthly billing. We do not share in ANY of the money you pay to your Corporation for the payment of the electric service. We will answer your questions, test your meter and repair or replace the meter if it found to be inaccurate. The only statement that can be made concerning the electrical charges is that the charges to the shareholders in a submetered cooperative are identical to the charges that the Utility Company would have charged for the same service, or less. By New York State law, charges must be the same or lower, never higher.
Like most of us, you probably use more electricity in the summer. We run air conditioners and fans to stay cool. Even your refrigerator works harder in warm, humid weather. And, when everyone demands more electricity, the market price can go up.
Here’s an area where know-how is important. Adjust the air conditioner’s control to 78o F, its most efficient setting. Lowering the temperature below 78o F can cost you 20 to 40 percent more for electricity.

  • Is your unit clean and well maintained? The filter should be washed or replaced as often as necessary to keep it clean.
  • How old is your air conditioner? New models are more efficient, so consider replacing an old unit.
  • Energy StarLook for the Energy Star label, a designation on many appliances that they are designed for maximum efficiency.
  • Make sure the unit is the right size for the space you cool and that the doors to that space are closed.
  • Turn it off when you are out of the room or away. It costs less to re-cool air than to run the air conditioner continuously.
One of the biggest energy users in your home is the refrigerator. Because it is always on, make it as efficient as possible.

  • Don’t place it in direct sunlight or near a stove or radiator.
  • Keep the condenser coils clean by vacuuming or dusting them regularly.
  • Make sure the rubber door gaskets form a tight seal.
  • Don’t open the door any more than necessary.
  • And, new refrigerators are the most energy efficient.

Consider replacing an old one with a new Energy Star model. Remember that ceiling and window fans can make your home more comfortable without adding a lot to your bill.

Refrigerators and other appliances operate 24 hours a day, whether you’re home or not. The next time you go away for more than a few days, empty and unplug your refrigerator. It will save you lots of energy.
Here is where a little knowledge is your best ally in saving energy. Each month look carefully at your bill and note how much electricity you are using. If you aren’t using less, think of other ways you might save.

  • One of the most effective ways to save even more is with automatic timers and thermostats.
  • Consider installing motion sensors. They turn lights on when someone enters the room and off when the room is empty.
  • Replace ordinary bulbs with compact fluorescent bulbs. They use 40-60% less energy.
  • Turn off lights that aren’t necessary.
  • Use bright lights only where someone is reading or working. Sometimes a night light is enough.
  • When you buy new appliances, read EnergyGuide labels and look for the Energy Star designation.

There’s lots of new energy efficient products on the market. Don’t forget to throw out the old inefficient one!

A number of factors affect the amount of your energy bill. These factors include the varying number of days in a billing period, seasonal usage, whether the current or previous bills were estimated, if additional people are living in the household, the addition of new appliances, or the use of appliances for longer periods of time.
Energy bills vary for several reasons. For example, the number of days in the billing cycle can change, energy costs fluctuate, and your month-to-month energy usage can change. You are billed for the amount used in the previous billing cycle. In the summer, electric bills are higher due to the use of air conditioners or fans. If you use gas for heating, then gas bills will be higher in the winter.
There are times when we send an estimated bill even though we have read the meter. This happens when the reading we obtained is not in line with your normal consumption.
Bay City Metering will gladly change a name on an account. Our policy requires us to only change a name for an account through your property manager. We would need the request in writing/e-mail or fax to keep for our records. The request would need to have the residents’ new name, apartment number, address, and account number to make sure no mistakes are made. Upon receiving the request, the Bay City Metering customer service department will change the name on the account immediately.
Residents moving out or selling an apartment would need to contact their property manager to request a final meter reading. A final reading is done to make sure that the present and previous tenant does not get billed for consuming energy they are not responsible for. The property manager will send us in writing a request for a final reading informing us of the exact date the tenant will be taking over the apartment. Bay City Metering will then send one of our technicians out on that date to obtain a final reading on your meter.